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Ordering assistance

Our office is open Monday through Friday from 7:00 A.M. to 3:00 P.M. We can be reached during normal business hours @ 603.893.1001.

Returns Policy

All our items are custom made to order. No returns are accepted without our permission. You must ship the products back to us properly packed so that they arrive in undamaged and resalable condition.  No returns after 7 days of delivery. Buyer pays for return shipping costs.  A 25% restocking fee will be applied to any item returned.

Shipping Damages

If shipping damages occur, we will initiate damage claims on your behalf if you have followed the following guidelines: • Inspect your shipment within 3 days of receipt for damage or shortage and contact us within this timeframe relative to the damage/shortage • If at time of the delivery, the pack/container appears damaged, please note “Possible Concealed Damage” on the bill of lading before signing. • Retain all packing and damaged material until inspection is concluded by the carrier.